Getting paid on VirtualStaff is simple and efficient. By setting up your payment details correctly and following the platform’s time-tracking and salary request process, you can ensure smooth and timely payments. This guide will walk you through the steps to set up your payout details, track your work hours, and submit salary requests.
Step 1: Set Up Your Payout Details
Before receiving payments, ensure your payout details are complete while completing your profile details in the “Stripe Onboarding” session:
- Click Onboard to Stripe to be directed to the Stripe page
- Add email address and phone number to receive OTP, then enter the OTP that will be sent via SMS to the phone number entered.
- Choose Business type - Should be Sole Proprietorship.
- Add in the bank SWIFT code, the account holder's name, and the bank account number.
- Review the bank details that have been set up, then click 'Agree and Submit'.
Step 2: Track Your Work Hours Using the Attendance Monitoring Tool
The Attendance Monitoring Tool helps ensure accurate work hour tracking:
1. Access the Time Tracker-
- Log in to your VirtualStaff account.
- Navigate to the Attendance Tracking section.
-
- Keep track of your work hours as per your employer’s expectations.
- Click Save to store recorded hours.
-
- Click Submit for Approval after logging your hours. Please note that this option is only available every Friday of the week.
- Your employer will review and approve them.
Step 3: Submit a Salary Request
1. Navigate to Attendance Tracking and ensure all logged hours are correct.
2. Select the date range for your salary request.
3. Click Create Salary Request, where your details will be auto-filled.
-
- Salary request number - For the salary request number or invoice number, you can create one, but it must include both letters and numbers. For example: INVOICE123.
-
- Any relevant notes
5. Submit the invoice for employer approval.
Once approved, your payment will be processed and reflected in your chosen payout method.