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How to Get Paid on VirtualStaff

Getting paid on VirtualStaff is simple and efficient. By setting up your payment details correctly and following the platform’s time-tracking and salary request process, you can ensure smooth and timely payments. This guide will walk you through the steps to set up your payout details, track your work hours, and submit salary requests.

Step 1: Set Up Your Payout Details

Before receiving payments, ensure your payout details are complete while completing your profile details in the “Stripe Onboarding” session:

  • Click Onboard to Stripe to be directed to the Stripe page
  • Add email address and phone number to receive OTP, then enter the OTP that will be sent via SMS to the phone number entered.
  • Choose Business type - Should be Sole Proprietorship.
  • Add in the bank SWIFT code, the account holder's name, and the bank account number.
  • Review the bank details that have been set up, then click 'Agree and Submit'.

Step 2: Track Your Work Hours Using the Attendance Monitoring Tool

The Attendance Monitoring Tool helps ensure accurate work hour tracking:

1. Access your Timesheet
    • Log in to your VirtualStaff account.
    • Navigate to the Attendance Tracking section.

2. Log and Save Your Hours
    • Keep track of your work hours as per your employer’s expectations.
    • Click Save to store recorded hours.

Please note: To prevent time log errors, make sure your device is using the Philippine Time Zone.

Step 3: Submit a Salary Request

1. Navigate to Attendance Tracking and ensure all logged hours are correct.

2. Select the date range for your salary request.

3. Click Create Salary Request to proceed with salary request invoice page. 

4. Your details will be auto-filled. Please ensure the date range for your salary request invoice is correctly filled and saved.

5. Enter additional details, such as:
    • Salary request number - For the salary request number or invoice number, you can create one, but it must include both letters and numbers. For example: INVOICE123.
    • Any relevant notes (optional).

5. Submit the invoice for employer approval and payment process.

Once approved, your payment will be processed and transferred into the bank account you set up in Stripe during onboarding.