Paying your staff on VirtualStaff.ph is a seamless process. Follow these steps to ensure timely and secure payments.
Step 1: Reviewing Invoices
Your staff can generate an invoice based on their recorded working hours. When an invoice is raised, it will appear in your dashboard under the "To-Do" list.
1. Click on "Pending Salary Request" to view the invoice details.
2. Alternatively, navigate to the "Salaries" section from the left-hand menu.
3. Locate the invoice that needs to be processed, click on the ellipsis (three dots), and select "View Invoice."
Step 2: Approving the Invoice
1. On the invoice details page, review all information, including hours worked, total amount, and due date.
2. Click "Approve and Pay" to proceed.
3. Verify the final invoice details and then click "Approve and Continue Payment."
Step 3: Selecting a Payment Method
You have two payment options: Card Payment or Bank Transfer.
Paying via Bank Transfer
1. Select the "Bank" option during payment.
2. You will then confirm if your bank account is from United States or Rest of the World.
2.A If you choose United States, you will then be directed to pay thru ACH Direct Debit.
2.B If you choose Rest of the World, you will then confirm which specific country and then you will be provided the country-specific bank details you need to transfer the payment to.
Carefully copy and paste these details into your bank’s online banking portal to ensure accuracy.
When making the transfer, include the reference number provided to ensure the payment is correctly matched to your account.
Double-check the transfer details before confirming the transaction to prevent delays or errors.
Once the transfer is completed, retain the transaction receipt or confirmation for your records.
If you encounter any issues, please reach out to our support team for assistance.