Paying your staff on VirtualStaff.ph is a seamless process. Follow these steps to ensure timely and secure payments.
Step 1: Reviewing Invoices
Your staff can generate an invoice based on their recorded working hours. When an invoice is raised, it will appear in your dashboard under the "To-Do" list.
1. Click on "Pending Salary Request" to view the invoice details.
2. Alternatively, navigate to the "Salaries" section from the left-hand menu.
3. Locate the invoice that needs to be processed, click on the ellipsis (three dots), and select "View Invoice."
Step 2: Approving the Invoice
1. On the invoice details page, review all information, including hours worked, total amount, and due date.
2. Click "Approve and Pay" to proceed.
3. Verify the final invoice details and then click "Approve and Continue Payment."
Step 3: Selecting a Payment Method
You have two payment options: Card Payment or Bank Transfer.
Paying via Credit or Debit Card
1. Select "Card" as your payment method and click "Confirm."
2. If your card details are not saved, click "Add New Payment", enter your card information, and then click "Proceed for Payment."
3. Review the full payment breakdown and click "Pay" to complete the transaction.
4. Once processed, the invoice status in the "Salaries" section will change to "Payment Processing."
5. You can view the invoice details by clicking on the three dots and then the “view invoice” button.
Adding Cards and Managing Payment Methods
Adding a Card
1. To add a new card, navigate to your Dashboard and click on 'Payment Method' in the left sidebar menu.
2. On the Payment Options page, simply click the 'Add Card' button and enter the required details.
3. Once you've filled in the information, click 'Add Card' again to finalize the process.
Deleting or Changing Payment Details
Note: For security reasons, users cannot edit saved card details directly. If you need to make changes, you must first delete the existing payment method and then add a new one with the updated information.
To delete a payment method, go to the Payment Methods page and click the Delete button (trash bin icon) for the card you wish to remove.
