We’re committed to providing an exceptional platform experience, which is why we offer a 7-day free trial to new users.
However, to ensure fairness and protect the incredible talent on our platform, the free trial is limited to one per customer.
Why Only One Free Trial?
The 7-day free trial is a fantastic way to get familiar with the platform, but it’s important to note that it’s available only once per customer.
To maintain the integrity of our platform and prevent misuse, we use advanced technology to monitor account activity.
This helps us ensure a secure environment that protects both clients and virtual staff from any abuse.
Our Refund Policy
While we don't offer refunds for subscriptions, as Employer users are provided with a 7-day free trial to evaluate the platform’s features and services before committing.
- If you do not cancel your subscription before the trial period ends, you will be billed according to your chosen subscription plan (monthly or yearly), and no refunds will be issued.
- Subscription renewals are non-refundable as well. Renewals will occur automatically unless canceled before the renewal date.
In Summary:
- 7-Day Free Trial: Available only once per customer.
- Refund Policy: We do not offer refunds for subscriptions, as the free trial provides ample time to assess the platform before being billed.
Our goal is to provide a secure, positive experience for all users on VirtualStaff.ph.
If you have any questions about the free trial or our refund policy, feel free to reach out to our support team at support@virtualstaff.ph.
Thank you for choosing VirtualStaff.ph!